A Message from our President, Heather Boye
Greetings once again to all the wonderful individuals in our Hospitality community! You might be feeling a bit weary after the bustling activities in our city, but whether your face shows the glow of excitement or the signs of fatigue, I can hardly believe that another quarter has zipped by, and we are already transitioning into the Fall season. Personally, I am eagerly anticipating it!
For us, Fall means planning season! Our Board of Directors is actively engaged in charting the course for the future by working on some great upcoming events and keeping an eye out for new faces to add to our board. If you have a desire to play a more active role in HSMAI San Diego and believe you possess fantastic ideas and skills to share with our community, we encourage you to connect with us at firstname.lastname@example.org. We are seeking fresh perspectives who can contribute to shaping our programs and events, fostering relationships with students and the community, spearheading fundraising, and sponsorships, and ensuring a promising outlook for the year 2024 and beyond.
Should you have any inquiries about the opportunities and responsibilities of being a board member or how your unique talents can be utilized for the betterment of our industry, please don't hesitate to reach out as well.
Thank you, everyone! I am looking forward to meeting all of you very soon!
Please be sure to follow us on LinkedIn and Facebook to keep up on upcoming events and highlights
President, San Diego Chapter
Hospitality Sales & Marketing Association International
🎤 NEXT EVENTS
HSMAI Adrian Awards: New For 2023
In the spirit of WanderLOVE, we invite you to enter the work that kindled the love of travel and inspired the world to get out and create memories.
Deadline for entries: September 8, 2023
New Ways to Win:
We've updated the competition to provide more opportunities to get the recognition your great work deserves.
HSMAI Sales Leader Forum
November 8, 2023
Long Beach, CA, USA
The HSMAI Sales Leader Forum advances the hotel sales discipline by elevating the knowledge and skills of off-property sales leaders when it comes to important trends, critical insights, and best practices…and what it means for leading hotel sales teams in today's landscape.
You'll leave with practical information, insights, and strategies to help you sharpen your action plan and challenging ideas to guide your strategies - all aimed at fueling sales.
Trend Watchers Say Business Travel, Events a Must for Companies
Trend watchers believe that business travel and events are essential for companies. Despite advancements in technology, in-person engagements remain crucial for fostering meaningful business relationships.
HSMAI Adrian Awards Best Practices: Visit Seattle Rain Booth
The 2023 Adrian Awards are now open! Take some inspiration from one of last year’s honorees –Visit Seattle.
HSMAI ROC Insight: The Economic Outlook
HSMAI Americas ROC 2023 speaker Aran Ryan shared Tourism Economics’ latest views on the economic issues impacting travel, the mindset of travelers, and expectations for how the industry will perform in the coming months and into 2024.
HSMAI’s Hotel Essentials Series
HSMAI certifications are important because the more you know — and the more you can demonstrate what you know — the better ROI you can provide to your company, the more you can improve its bottom line, and help your career.
Erica Benford-Riley | Paradise Point
Amelie Canfield CRME | Noble House
Emma Capper | Knowland
Melody Corvalan | Belmont Park
Linda Ding | KSL Resorts
Patrick Lannon | Duetto
Jeff McHugh | MEDALLIA
Coleen Reardon | KSL/Silverado Resort
Kate Skidmore | Adara - A RateGain Company
Stephanie Villagomez | Pacific Hospitality Group
Kari Ambrosius CHDM | JC Resort
Cory Falter | Lure Agency
Jesslyn Gillespie CRME | Autocamp
Aron Gunver | Wayfarer San Diego-Pacifica Hotels/The
Evan Holmes | Amadeus
Nick Horgan | Amaze Insights
Nancy Johns CHDM | Crescent Hotel Group
Kimberly Johnston | Amadeus
Todd Little | Discover Coronado
Natalia Neminov | JC Resorts
Kelsey Prince CHDM | Pacific Hospitality Group
Danielle Rossetto | Discover Coronado
Jacqulyn Street | Evolution Hospitality
Gillian Ware CMP | San Diego Tourism Authority
Burnout is most common among high achievers and is often related to being short-staffed and high turnover, both prevalent in the current climate. Over the last year, burnout has been a recurring topic for the Rising Sales Leader Council as we’ve brainstormed ways to prevent burnout in ourselves and our teams.
Holly Zoba, Principal, Scout Simply, provides insight into how schema is the key to describing a hotel for search engines: excerpted from HSMAI’s Hotel Digital Marketing Essentials + self-paced course.
2023 will be another year of increased tech adoption, as hotels continue to look for ways to drive efficiency, boost profitability and adapt to the challenges of the year ahead.
HSMAI Member Benefits
In order to keep your business bustling, you need to form the right partnerships. You need to develop the right contacts to gain an edge. You need to walk away from an industry meeting with truly fresh ideas. You need to meet people who will enhance your business and your career. You need HSMAI. HSMAI provides the resources, knowledge and networks you need to make a critical connection with your customers.
Additional Member Resources
Membership in HSMAI brings access to tools and insights, industry discipline-specific education and a competitive edge. Among the tools that will keep you connected:
- Access to HSMAI conference session videos: Recorded session videos from recent HSMAI Conferences are available for industry knowledge and best practice learning.
- Sales, Marketing, Revenue Optimization Insights: HSMAI creates and curates content from the thought leaders in hospitality sales, marketing, and revenue optimization around the world.
- Talent and Leadership Development Insights: Key lessons you can take back to your team to ensure you are attracting, developing, and engaging the best talent now and in the future.
- Interview Prep Resources: These insights and interview prep questions will help you see how your current skills can fit into a new role in hospitality.
- Scholarships and Grants: The HSMAI Foundation supports industry professionals and students through a series of grant and scholarship programs.
- Recommended Reading: Leaders in Hospitality Sales, Marketing and Revenue Management are sharing their favorite industry books, periodicals and blogs.
- HSMAI Academy - Explore our webinars, publications and online learning in your HSMAI Academy
Gathering knowledge is an ongoing process, and it is necessary for success. Further your knowledge of the industry with these HSMAI member tools:
- Local Chapter Educational Events. See Upcoming Chapter Events
- CRME, CHBA and CHDM Certification
You need to know the right people and HSMAI is your connection to the industry. Meet with industry insiders through these networking opportunities:
- Local Chapter Networking Events
- Adrian Awards Competition Dinner & Reception
- Peer Network: Local, national and international contacts